A pair of White Papers on valuation of the human infrastructure of organizations are scheduled for publication by SHRM in the coming weeks and as word gets around my C level colleagues are asking me for the quick description of CHI Indicators.  Herewith is the executive summary:

Certain derivatives of an organization or team’s Role-Based Assessments are processed and the result is a set of indicators that measure the coherency  of the human infrastructure and some key ratios that provide for the fuller picture. This is analogous to the CFO’s balance sheet or the PE’s evaluation of a building’s (or city’s) infrastructure. It allows for the immediate identification of the causes of problems – bottlenecks, unwarranted high-risk behaviors, serious operational failures – and it provides the roadmap to fixing them.

Nothing like this has ever existed before.  It will change the way we lead, we manage, we plan, and we work.

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